FAQ's (Frequently Asked Questions)
Are the soups delivered hot or cold?
Cold. Just heat 'n eat.
How much does a quart of soup cost?
Prices vary depending on ingredients. Quarts range from $13-$15 a la carte. Soupscriber rates are discounted 10 – 20% depending on the duration of the Soupscription.
What if I miss the order deadline?
Don't worry, we can often fill orders through the day prior to delivery, text 208-313-5313 to check availability if you want to order after the posted deadline.
What if I forget to leave a cooler outside?
That could be a problem. The cooler keeps your perishables at a consistent temperature and contained for safety. Wind has been known to send soup flying, and neighborhood dogs love 460 Bread.
What if I forget to pick up my soup at the free pick-up locations?
The host locations are not responsible for your orders. Your order is available at the pick-up sites only during the pick-up times. Please do not call or make requests to the hosting site. Text 208-313-5313 asap if you forget or are unable to pick up your order. We'll do our best to help get your order to your table, but that may require you driving farther to pick it up, or paying a delivery fee. Refunds for abandoned orders are unfortunately not a possibility. Please remember to make it to the chosen pick-up location, or choose home delivery.
What if I forget my jar(s) to swap?
Just leave the extra jars to swap with your next order, or if not ordering again, leave them at a free pick-up location during their hours, labeled with your name. Otherwise we will have to purchase additional jars and charge you the replacement cost of $2.50 each.
How long will my soup last?
We recommend eating your soup within 7 days, soups containing cream should be consumed within 4 days.
Can I freeze the soups?
Yes, our soups freeze well. If you are a Soupscriber receiving in glass jars, transfer them to a freezer-friendly container like a Ziplock freezer bag or other safe plastic container, or ask us by e-mail by the Sunday previous to the delivery date to deliver them in our BPA-free plastic deli containers.
Are soups available other days of the week?
There is often extra soup available on Thursdays and Fridays, e-mail us to find out.
Can I buy soups when they are not being featured for the week?
Orders of 8 quarts or more can often be scheduled for the soup of your choice if ordered at least one week in advance, e-mail us to find out more.
How many servings per quart?
We say two for a healthy appetite. That's two 16 oz bowls. Our servings are meal size, not restaurant size.
Do I have to buy online with a credit card?
Yes, unless you are a "Soupscriber" or you have a customized, pre-paid arrangement. Contact us for details.
Is there a fee for delivery?
Yes. Delivery is $5 but there is no minimum order. Refer to our Delivery Details for more info.